Privacy and data protection
Privacy Policy
Last updated: May 10, 2026
E-TRANSCOM LTD respects the privacy of people who visit our website, request a quote, order a brochure, subscribe to the newsletter or contact us about a project.
This policy explains what data we may collect, why we use it and how you can exercise your rights.
Data we collect
We collect only the information needed for the relevant purpose. Data may come directly from you when you complete a form or automatically when you browse the website.
- Identity and contact details: name, email address, phone number, company or role when you provide them.
- Project information: requested service type, description of the need, location, preferred date and documents shared with a request.
- Preferences: selected language, newsletter subscription or brochure delivery method.
- Technical data: IP address, browser type, pages visited, connection date and time, and information needed for website security and operation.
Why we use your data
Your data is used to respond to your requests, prepare our commercial exchanges and improve the quality of our services.
- Process contact, quote, brochure or partnership requests.
- Organize commercial and operational project follow-up.
- Send information you have consented to receive, such as the newsletter.
- Maintain website security, availability and improvement.
- Comply with legal, administrative or contractual obligations.
Data sharing
We do not sell your personal data. We may share it only when necessary with our internal teams, operational partners, subcontractors, technical providers or competent authorities when required by law.
When providers act on our behalf, we ask them to process data only under our instructions and with appropriate security measures.
Retention
We keep data for as long as necessary to process your request, manage the commercial relationship, meet applicable obligations and protect our rights.
Newsletter data is kept until you unsubscribe or withdraw your consent.
Security
We implement reasonable organizational and technical measures to protect data against unauthorized access, loss, alteration or disclosure.
No online service can guarantee absolute security; please avoid sending sensitive information that is not useful for your request.
Your rights
Depending on applicable law, you may request access to your data, correction, deletion, restriction of processing, object to certain processing or withdraw your consent.
To exercise your rights, contact us using the details below. We may ask for information to confirm your identity.
Contact
For any question about this policy or the processing of your personal data, please contact E-TRANSCOM LTD.
services@etranscomltd.com|+237 677 484 157
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